Shipping
Order Processing:
- Orders are ready to be shipped within 1-2 business days. You will then receive an email with your order information and tracking number.
- If you need to change your shipping information, please contact us as soon as possible. We are only able to update your address if the order has not been packed yet.
- Weekend orders will be processed and shipped on the following business day.
Australia Shipping (Flat rate):
- We use Australia Post to ship all our orders.
- $5 - REGULAR shipping
- $10 - EXPRESS shipping
- We offer free shipping for orders over $100 AUD. This is automatically applied at checkout. Applicable to Australian residents/addresses only.
Incorrect Address or Returned Parcel:
- If the parcel was returned to us due to invalid or misspelt address, the customer will be responsible for the cost of the reshipping fee.
International Shipping:
- At the moment, we only offer standard international shipping to New Zealand.
- $15 - FLAT RATE STANDARD shipping
- Custom fees and associated charges are to be paid by the customer.